Southern railway is adding one more feather in its cap by introducing on line booking of Retiring Rooms at Chennai Central. This passenger amenity has been commissioned on 2nd November 2011. The entire operation has been computerised by the Indian Railways with the system developed in association with Centre for Railway Information System (CRIS). The entire operation is computerised thereby avoiding manual interference at any stage. This is a welcome move on the part of Indian Railways and frequent users will be much benefited by this move since this facility is open to all passengers 90 days in advance as applicable for normal reservation by trains and booking accommodation in retiring rooms can be done at the time of reserving the journey ticket itself.
Also the passenger seeking accommodation at Retiring Room at various stations can approach the matron of Retiring Room quoting the PNR number at the time of reserving the journey ticket.
For passengers cancelling the journey, retiring room reservation can also be cancelled and refunds will be made as per rules.
The computer system has been enabled in such a way that the passengers will be able to know the vacancy position of retiring rooms at various location where on line booking is already commissioned.
At present this facility is available to 18 stations in Indian Railway including Chennai Central, Madurai and Rameswaram and to Chennai Egmore station shortly.